FAQs
Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at email@themarketfinds.com

Ques: What products do you sell on themarketfinds.com?
Ans: We offer a diverse range of products spanning categories such as electronics, fashion, home decor, beauty, and more. Explore our website to discover our extensive collection.

Ques:  How can I place an order?
Ans: Placing an order is simple! Navigate our website, select your desired products, and proceed through the checkout process. No account creation is required.

Ques: What payment methods do you accept?
Ans: We accept various payment methods, including credit/debit cards, net banking, and Cash on Delivery (COD) for your convenience. Rest assured, our payment processes are secure and reliable.

Ques:How can I track my order?
Ans: Once your order is shipped, you will receive a tracking number via email. Track your order using this number on our "Track Your Order" page. For further assistance, reach out to our support team.

Ques: How long will it take to receive a tracking number?
Ans: We have a next day dispatch policy, so all orders are allocated the tracking numbers  within 24 hours.
You will receive the tracking number on your email address. You can also contact us to get the tracking information.

Ques: Will I receive a confirmation number when I place my order?
Ans: Yes, all customers will receive confirmation after placing their orders on their emails instantly. (NOTE: Please contact us if you don't receive one within 12 hours) 

Ques: What is Your Return and Refund Policy?
Ans: We offer a hassle-free 5-day return window. If you're unsatisfied with your purchase, you can request a return, and upon approval, receive a full refund. Detailed information is available in our Return and Refund Policy.

Ques: How do I cancel my order?
Ans: Orders can be cancelled within 24 hours of placement. Contact our customer support team or email support@themarketfinds.com. Once an order is shipped, it cannot be cancelled.

Ques: Will I receive a confirmation number when I place my order?
Ans: Yes, all customers will receive confirmation after placing their orders on their emails instantly. (NOTE: Please contact us if you don't receive one within 12 hours) 

Ques: Who can I contact if I have a problem with my order?
Ans: All inquiries can be forwarded to themarketfinds@gmail.com and you can also WhatsApp us at +923217946508

Ques: Can I change my shipping address after placing an order?
Ans: We're sorry, but once an order is confirmed, we cannot change the shipping address. Please double-check your address during checkout.

Ques: Do you offer Cash on Delivery (COD)?
Ans: Yes, we do! You can choose Cash on Delivery as a payment method during checkout. Enjoy the convenience of paying for your order upon delivery.

Ques: Is shipping free?
Ans: Yes, we offer free shipping on all orders delivered within India.

Ques: Why should I create an account on themarketfinds.com?
Ans: No account creation is necessary. We provide a seamless shopping experience without the need for accounts. Your order updates, including tracking numbers, will be sent to your email.

Ques:  Do you have a physical store where I can make purchases?
Ans: We operate exclusively online. All purchases can be made through our website for a convenient and efficient shopping experience.

If you have any other questions or concerns, please feel free to reach out to our customer support team at support@themarketfinds.com. We're here to assist you!

WE ARE OFFERING 7 DAYS MONEY BACK RETURN WARRANTY

AT THIS TIME WE ARE OFFERING FREE HOME DELIVERY ALL OVER PAKISTAN, however,

THEMARKETFINDS

• Basic shipping Rate is 180 PKR.
• IF you will shop for more than 2000 PKR Then Free Home  Delivery
• Cash on Delivery in 2 to 5 days Delivery time

IS SHIPPING FAST?

Yes, Shipping is Fast all over Pakistan.

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 3-8 days for your order to arrive.

CAN I TRACK MY ORDER?

YES, you will receive TRACKING number (within 1 - 2 days) once you place an order. You can track your order on our Tracking Page with the help of tracking number. If still you face issue in tracking your orders, feel free to email us at support@themarketfinds.com

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from the a different warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck somewhere, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

Vision Behind THEMARKETFINDS

 

A dream of delivering not just products, but smiles, convenience, and a touch of magic to people's lives. Welcome themarketfinds.com, where this dream comes to life.

 

Our Journey

 

We started our journey with a simple idea - to make online shopping an unforgettable experience for our customers. It all began with a group of passionate entrepreneurs who believed in the power of e-commerce and the joy of connecting people to their desires.

 What We PROVIDE

✅ Handpicked Selection

✅ Hassle-Free Shopping

✅ Secure Payment Options

✅ Fast Shipping

✅ 100% Buyer Protections

✅ Tracking Number For All Orders

 

Our Promise

 

We are committed to deliver products that make your life easier, saves time and human effort, easy on the pocket and most importantly brings a smile to your face.

 

And, this has helped us stand as a leader in our industry.

 

Contact Us

 

Have questions, suggestions, or just want to say hello? Reach out to us anytime. Your feedback means a lot to us.

 

Email:- support@themarketfinds.com

Whatsapp:- +92-321-7946508

 

Thank you for choosing THEMARKETFINDS as your shopping destination. Let's make every day a little more exciting and every purchase a memorable experience.

 HAPPY SHOPPING!

 

Please read our SHIPPING FAQS before contacting us, chances are we've answered your question there.

If you'd like to return something you can find our RETURN & REFUND POLICY .

If you have a question about your order status TRACK YOUR ORDER.

If you still need our assistance please contact us below. * For a faster reply please include your order number

 

Trade name: THE MARKET FINDS

Phone number: +92-321-7946508

Email: support@themarketfinds.com

Physical address: , Shop A-1 Main Gulberg-III Lahore Pakistan